About the Products
Quality is our priority at Color13. That is why we paid special attention to where we source materials from. As a result, Color13 clothes are perfectly cut, wash resistant and are suitable for casual wear as well as sportswear. If you want to see what our products look like on, you can check out the "Gallery" page.
You can visit our Size Chart to take a look at all our different product sizes. All items are measured in flat (cm), so if you have a tee-shirt you particularly like the fit of you can lay it flat and measure it to compare to our chart.
Note: Please note that while we do our best to minimize this, 100% cotton shirts can shrink depending on the method of washing so if you are in between sizes you may want to order a size up to be safe.
The best way to care for your shirts is to turn them inside out and machine or hand wash them on cold. Washing instructions are available in the neck of each product.
Note: Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. To minimise potential shrinkage, dry on low or hang dry.
Color13 clothes are produced with the heat transfer flex technique or serigraphy transfer.
Heat transfer Flex:
Achieving such a high quality print takes on average about 10 to 15 minutes per item.
Color13 chose a high quality flex (German product)
Serigraphy heat transfer:
The picture is first printed on special type of paper (transfer) and then later it is printed on the product using thermal press. The advantage of this method is that it can deal with small details effectively and it is a faster process than the Flex method. The printing process takes on average 7 to 10 minutes per item.
Color13 chose a high quality serigraphy transfer product (France manufactured)
About the Store
We gladly accept Visa, MasterCard, American Express and Discover payments all through PayPal.
Or you can make your payment directly into our bank account. Please use your Order ID as the payment reference ( you'll get your Order ID by email after completing your order) .
Note: For Direct Bank Transfer, your order won’t be shipped until the funds have cleared in our account.
No, you are not required to have a PayPal account to purchase from our store. Of course, if you already have a PayPal account you may use it.
Your bank details are entirely coded, therefore protected.
Color13 chose Paypal as an online payment service provider, the safest on the market. With Paypal, potential fraud is almost impossible. The provider Paypal is also suitable for payment through smartphones or tablets.
At Color13, we do our best to satisfy our customers. If for any reason you are not satisfied with our clothing products, do not hesitate to contact us (even after the 7 days legal time).
Note: If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge.
We often provide offers on Color13 items through coupon codes.
To apply those discounts to your order, insert the code in the "Coupon" field.
Then, click on "Apply Coupon" to update your order amount.
About the Delivery
Prior to the shipment of your order, we need to print each item individually. This process can take up to 2 working days (you will be informed at the "Cart" if the processing times are longer due to unforeseen circumstances).
After this step, we post your package and it will be delivered. Depending on your country of delivery, the period is variable but generally speaking 3-7 working days.
Note: Do not hesitate to contact us if you need fast delivery, we will do our best to help.
For delivery prices for your geographical region, simple add your delivery country in the "Calculate Shipping" option on the "Cart" or "Checkout" page and click "Update Totals ".
Note that you are entitled to free shipping in the amount of 150€ on the same order.
Note: To avoid shipping costs, consider grouping your order with one(s) other(s) Friend(s).
Absolutely! On occasion, International orders are subject to customs fees by the destination country’s government. We have no control over how much you are charged by customs.
Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.